As higher education IT moves into the “cloud,” the authors in this issue of the EDUCAUSE Quarterly (EQ) journal specify their definitions, share their varied experiences, and warn of the issues that complicate reliance on cloud computing. Explore how others use the cloud at their home institutions, how to negotiate cloud contracts for better support and security, which metrics best suit cloud services, an initiative that provides cloud infrastructure for digital preservation, and the importance of federated identity.This issue of EQ aligns with the May/June 2010 issue of EDUCAUSE Review, which provides a strategic view of cloud computing and report on the Top 10 IT Issues for 2010.